Curtis Total Service

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About Curtis Total Service
Curtis Total Service has built a strong presence in Allentown's HVAC scene, earning a 4.6-star rating across 865 reviews. The company maintains 24/7 availability every day of the week, a rarity in the local market where many contractors still operate with limited weekend hours. Homeowners throughout the Lehigh Valley, including those in Bethlehem and Easton, can access emergency service without waiting for business hours. Their consistent volume of customer feedback reflects an operation that has sustained steady demand over multiple years of service to the community.
What distinguishes Curtis Total Service from neighboring contractors is their commitment to round-the-clock responsiveness paired with comprehensive system installations. The company handles everything from routine seasonal maintenance to complex heat pump conversions, addressing both heating and cooling needs under one service agreement. This model proves particularly valuable in Allentown's climate, where summer heat waves and winter cold snaps create year-round demand for reliable HVAC performance.
Several reviewers mention specific technicians who arrived same-day during heating emergencies, including one account of a technician reaching a home within hours during a holiday weekend when the furnace failed entirely. Another customer narrative describes a diagnostic visit where the technician identified a refrigerant issue that had been misdiagnosed by a previous contractor, potentially saving the homeowner from a costly unnecessary replacement. These targeted response stories appear frequently in the longer reviews, suggesting the dispatch system reliably matches urgent calls with available technicians.
What Customers Say
Their 865 reviews yield a 4.6 average rating, placing them in the upper tier for Allentown-area HVAC contractors. Positive reviews frequently cite the 24/7 availability and same-day response during emergencies, while the minority of lower ratings centers on parts delays and communication around warranty claims rather than technical competency.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency HVAC Repair
Same-day and after-hours response for heating or cooling system failures, available 24 hours daily including weekends and holidays.
AC Repair & Maintenance
Air conditioning diagnostics, refrigerant service, and seasonal tune-ups to maintain cooling performance during Allentown summers.
Heating System Installation
Furnace and heat pump installation including system replacements and upgrades to newer efficiency-rated equipment.
Heat Pump Services
Sales, installation, and repair of heat pump systems including traditional and modern communicating configurations.
System Diagnostics
Professional assessment of existing HVAC problems with detailed explanations of required repairs and estimated costs.
Preventive Maintenance
Regular service calls designed to extend equipment lifespan and prevent unexpected failures before seasonal extremes.