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About Local Pros Appliance repair
Local Pros Appliance Repair serves Allentown, Pennsylvania and surrounding communities with a perfect 5.0-star rating drawn from 59 customer reviews. The business specializes in diagnosing and repairing household appliances including electric stovetops, dryers, washing machines, and refrigerators. Multiple reviewers specifically mention receiving same-day service appointments, with technicians arriving within committed time windows and communicating arrival updates in advance. The company employs technicians who reviewers describe as professional, knowledgeable, and willing to explain repair processes in detail.
What distinguishes Local Pros Appliance Repair from competitors is their commitment to rapid response times when other service providers cannot accommodate urgent requests. Reviewers note that competing repair shops quoted next-week availability while Local Pros sent technicians the same day. The business handles repairs across multiple appliance categories including laundry equipment, cooking surfaces, and refrigeration units. When parts require ordering, reviewers report quick turnaround times, with some repairs completing in under a week from initial diagnosis to final installation.
Customers consistently highlight technician Johnny by name across multiple reviews, describing him as wonderful, knowledgeable, and professional. One reviewer detailed how Johnny diagnosed an electric stovetop burner issue, provided a replacement price on the spot, and completed the repair within days. Another customer recounted Johnny identifying a dryer heating element problem that other companies could not address promptly, explaining the issue thoroughly before ordering the necessary part. A third reviewer praised Johnny for traveling to a supplier to obtain a needed washing machine part, then returning quickly to finish the job. These scenarios illustrate the company's approach to transparent pricing and efficient service completion.
What Customers Say
All 59 reviews award 5 stars, with at least five reviewers specifically naming technicians Johnny or John. Four reviewers explicitly mention same-day or next-day service availability, contrasting with competitor wait times of a week or more. Common praise themes include technician knowledge, professional communication, fair pricing, and timely problem resolution.
Services
Dryer Repair
Heating element replacement, same-day diagnosis, and repair services for all major dryer brands.
Washing Machine Repair
Transmission replacement and mechanical repairs including parts sourcing from suppliers.
Refrigerator Repair
Service for household refrigerators including brands like LG, addressing cooling and mechanical issues.
Stovetop and Range Repair
Electric burner replacement and cooking surface diagnostics with on-site pricing.
Same-Day Emergency Service
Rapid response appointments for urgent appliance failures, often available within 24 hours.