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About NEW Improvements
NEW Improvements is a general contractor serving Allentown, Pennsylvania, and holds a 5.0-star rating from a single client review. The business operates without a public website, which means prospective customers rely heavily on word-of-mouth recommendations and direct inquiry to understand service offerings. Located in the Lehigh Valley region, this contractor serves residential clients within Allentown and surrounding communities in Northampton and Lehigh counties. The company does not display licensing information, founding year, or professional certifications on available public records.
What distinguishes this contractor from competitors is the personalized attention described in client feedback. A reviewer notes that the service provider thoroughly explains every aspect of a project from initial quote through post-installation follow-up, demonstrating transparency uncommon in the trade. The contractor is described as punctual with accurate time estimates, which suggests strong project management capabilities. Client feedback emphasizes industry knowledge described as "head and shoulders above anyone else we have met," indicating specialized expertise potentially gained through extensive field experience.
A homeowner working with this contractor describes the experience as marked by clear communication and reliable scheduling. The reviewer specifically mentions that the technician provided comprehensive explanations at each project phase and delivered results matching the promised timeline. No emergency service scenarios or named technicians beyond "Steve" appear in available review text.
What Customers Say
The single 5-star review praises the contractor's thorough communication from quote through post-install, punctual project completion, and industry knowledge exceeding others in the field. No negative feedback exists for comparison.
Services
General Contracting
Full-service residential project management from initial consultation through completion and follow-up.
Home Improvement Projects
Various residential improvement services with transparent pricing and timeline communication.
Project Consultation
Detailed quote explanations ensuring homeowners understand scope, timeline, and costs before work begins.
Installation Services
Professional installation work with emphasis on quality results and client satisfaction.
Post-Install Follow-Up
After-project support to ensure client satisfaction and address any remaining questions.