Reliable Equipment Service

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About Reliable Equipment Service
Reliable Equipment Service has maintained a perfect 5-star average across 6 verified client reviews since opening in Allentown, Pennsylvania. Kenny and his team handle both residential comfort systems and commercial refrigeration equipment across the broader Lehigh Valley, earning commendations for methodical diagnostics and same-day responsiveness. The company publishes extended hours Monday through Sunday, accommodating schedules for restaurants and homeowners alike.
What distinguishes this contractor is commercial refrigeration mastery that eludes many residential-focused shops. Three reviews specifically credit Kenny with solving equipment problems that "big label companies could not figure out." Peter Koorie reports that Reliable Equipment Service has maintained three restaurant locations for six years, managing six HVAC systems alongside three walk-in refrigerators and two walk-in freezers. The team installs compressors and evaporator units, suggesting in-house repair capability rather than simple part-swapping. Pricing language in reviews consistently uses "reasonable" and "fair," and the owner appears personally involved in service calls.
Kenny earns individual recognition across every client testimonial. Michael Johns received next-day service during an emergency when competitors quoted two-week waits, with the technician arriving with an associate and diagnosing the problem within minutes. Peter Koorie describes a summer heat wave breakdown of a walk-in refrigerator that returned to operation within 36 hours of the call. Aparna Bharath, who operates restaurants, calls Kenny her "one stop shop" and credits his out-of-the-box thinking with resolving issues that confounded national brands.
What Customers Say
All six reviewers award five stars and specifically name Kenny as the technician they contacted. Four reviews cite emergency or urgent-response situations, with three explicitly mentioning next-day or same-day arrival. Pricing appears in three testimonials, all praising transparency and value rather than cost concerns.
Working Hours
| SundayToday | 7 AM–5:30 PM |
| Monday | 7 AM–5:30 PM |
| Tuesday | 7 AM–5:30 PM |
| Wednesday | 7 AM–5:30 PM |
| Thursday | 7 AM–5:30 PM |
| Friday | 7 AM–5:30 PM |
| Saturday | 7 AM–5:30 PM |
Services
HVAC Repair and Installation
Diagnoses and resolves issues across residential and light commercial split systems, with same-day service options for urgent calls.
Commercial Refrigeration Service
Maintains walk-in refrigerators, walk-in freezers, and compressor units for restaurants and food service businesses.
Preventive Maintenance Programs
Regular servicing to extend equipment life and prevent unexpected breakdowns, offered across both HVAC and refrigeration equipment.
Emergency Repair Response
Rapid deployment for equipment failures, with documented next-day arrival and 36-hour resolution for critical commercial breakdowns.
Refrigeration Compressor Replacement
In-house installation of new compressor and evaporator units for walk-in coolers, documented completing this work within 1.5 days.