Remco Inc

Remco Inc has served the Allentown, Pennsylvania area for over four decades, operating as a locally rooted HVAC contractor with an A+ Better Business Bureau accreditation and a 4.0-star average drawn from 31 customer reviews. The company maintains a 24-hour, seven-day schedule with no closed hours, positioning itself as a ready responder for both commercial property managers and residential homeowners across the Lehigh Valley, including Bethlehem and Easton. Colleen Koelzer, who manages several commercial buildings, specifically noted the company's dependability: timely service calls, thorough diagnostics, and reasonable pricing form the backbone of what long-term clients describe as reliable, professional care.

Ron Gro, who operates a convenience store, experienced a recurring walk-in cooler failure that cost him $5,000 across five service visits with $1,000 held upfront each time. His account echoes a pattern visible across multiple negative reviews: customers describe charges collected before problems were resolved, repeated breakdowns after technicians assured them work was complete, and difficulty reaching managers or supervisors for accountability. On the positive side, Colleen Koelzer and Ray Shenette both praised Remco's technical knowledge and professionalism. Hunter Burnett and Gerardo Pinto, while offering brief praise, noted the company's hard-working staff and friendly demeanor, suggesting that individual technician quality varies depending on the assignment.

Reviewers who left five-star ratings specifically highlighted Ray Shenette for his qualifications repairing food-service refrigeration and HVAC systems. Colleen Koelzer's account of three commercial buildings being serviced consistently over time suggests a sustained maintenance relationship, not a single emergency call. Several negative reviewers named no specific technician but described a cycle of upfront charges and incomplete repairs that a professional, accountable contractor would typically resolve within one or two service visits. The contrast in experiences suggests that homeowners should request a clear diagnostic report and written scope of work before approving any advance payment.