Tommy Malozi Jr Sewer, Drain, and Plumbing

Tommy Malozi Jr Sewer, Drain, and Plumbing holds a perfect 5.0-star rating across 97 customer reviews in Allentown, Pennsylvania. This family-operated business serves residential clients throughout the Lehigh Valley region, offering sewer, drain, and general plumbing services. The company maintains weekday operating hours from 7 AM to 6 PM Monday through Thursday, with reduced hours on Friday from 7 AM to 4 PM. Technicians respond to service calls throughout the area, handling everything from routine repairs to urgent plumbing emergencies.

What distinguishes this contractor from competitors is the combination of technical expertise and customer communication reviewers consistently praise. Multiple customers note that technicians provided multiple quotes and explained repairs in detail without attempting to upsell unnecessary services. The team takes time to ensure customers understand what they are purchasing and how to maintain their plumbing systems. This transparent approach, paired with fair and honest pricing, has generated a loyal customer base that recommends the company to friends and neighbors.

Reviewers describe specific scenarios where team members went above and beyond standard service expectations. Jimmy, described by one customer as conscious and patient, diagnosed a water heater issue and provided multiple quotes without pressure. Another reviewer recounted how Tommy took time during a family celebration to walk a customer through resolving a sewage pump problem over the phone, then completed the repair. The team refused to leave until the customer tested and approved the work on kitchen plumbing projects. These detailed accounts from 97 five-star reviews paint a picture of a contractor prioritizing customer satisfaction over quick profits.