Universal Plumbing Heating & Mechanical

Universal Plumbing Heating & Mechanical holds a perfect 5-star rating across 203 reviews in Allentown, Pennsylvania. The company operates under PA Master Plumber license #60 and PA Home Improvement license PA041685, serving residential and commercial clients throughout the Lehigh Valley region. Founded in Saylorsburg in 1992, this family-owned business has built its reputation on delivering professional, courteous service where every customer question receives a thorough answer. The team specializes in plumbing, heating systems fueled by oil, propane, natural gas or electric, air conditioning, and well pump repair and replacement.

What distinguishes this contractor is their in-house sheetmetal fabrication capability featuring a 2500 square foot shop with CNC plasma cutting technology, a resource they even provide to local competitors. All technicians carry NATE certification, ensuring standardized expertise across every service call. The company offers same-day service for urgent needs and maintains 24/7 emergency availability. Their mission emphasizes getting the job done right the first time, backed by a workmanship approach that tackles problems other contractors cannot resolve.

Reviewers consistently highlight technician Nick as a go-to professional. Christopher DiFranco described Nick arriving the same day during February's extreme cold, isolating a boiler to restore water access while planning permanent repairs. The reviewer noted the team sourced discontinued boiler parts directly from the manufacturer and resolved multiple underlying issues. Irma Lugo praised Nick and his assistants for professional, polite maintenance work, while Shantelle Villafane recounted eight years of reliable service including water heater installation, boiler repair, and toilet replacement, work she says makes this company the best in town for plumbing and heating needs.