Custom Aire Inc
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About Custom Aire Inc
Custom Aire Inc operates from its office at 962 Bristol Pike in Bensalem, Pennsylvania. The contractor serves Bucks County, Montgomery County, and Philadelphia County, delivering residential heating and cooling solutions to homeowners across the greater Philadelphia region. The company maintains a 4.8-star average rating drawn from 605 client reviews, reflecting consistent service quality across cooling systems, heating systems, boilers, furnaces, heat pumps, ductless heating, maintenance, water heaters, duct cleaning, and generator installations. This volume of verified feedbackdemonstrates sustained operational capability and customer satisfaction over time.
The company promotes financing options allowing Pennsylvania residents to access HVAC upgrades without immediate upfront costs. Its website highlights current rebate opportunities and limited-time pricing programs, helping customers manage investment in new heating and cooling equipment. Service offerings span preventive maintenance agreements designed to extend system longevity, alongside reactive repair operations for failing equipment. The business also provides indoor air quality solutions including air scrubbers and UV lighting systems that address airborne contaminants within existing ductwork.
Customers describe rapid response during heating emergencies, with one reviewer noting arrival within an hour of contacting the company during extreme cold. Technician Jonah received multiple mentions for explaining system components clearly, replacing aging UV lighting with newer air scrubbing technology, and guiding customers through equipment decisions without pressure tactics. Another technician named Brandon was recognized for identifying mold issues during routine maintenance and recommending appropriate remediation. A reviewer dealing with a cracked pipe and furnace failure described the technician as honest and forthright, providing preventive guidance to reduce repeat issues. These accounts illustrate field-level expertise in diagnosing and resolving varied HVAC problems within residential settings.
What Customers Say
Five verified reviews highlight technician Jonah for his explanatory approach and non-pressure recommendations, with two mentioning air scrubber or UV light upgrades. Emergency response speed appears prominently, with one reviewer specifically citing same-hour arrival during a critical heating failure. Several longtime customers explain continued loyalty spanning nearly fifteen years, crediting technician competence and commitment to equipment longevity.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| WednesdayToday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Cooling Systems
Air conditioning installation, repair, and seasonal maintenance for central AC units and heat pump cooling modes.
Heating Systems
Furnace and boiler services including emergency repair, component replacement, and new equipment installation.
Heat Pumps
Dual-function heating and cooling systems, including ductless mini-split configurations for zoned temperature control.
Preventive Maintenance
Scheduled tune-ups and inspections designed to extend equipment lifespan and maintain efficiency.
Indoor Air Quality
UV lights and air scrubbers that neutralize airborne pathogens and contaminants circulating through ductwork.
Duct Cleaning
Professional duct sanitization removing accumulated debris, allergens, and microbial growth from ventilation channels.
Water Heaters
Traditional and tankless water heating units serviced and replaced as needed.
Generators
Standby power systems providing electricity continuity during utility outages.