Ted Crocus Appliance Service

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About Ted Crocus Appliance Service
Ted Crocus Appliance Service serves Bethlehem and the surrounding Pennsylvania communities as a specialized appliance repair provider holding a 4.6-star average across 34 customer reviews. The business operates Monday through Friday from 9 AM to 5 PM, with Saturday availability until noon and Sunday hours closed. Technicians at this service center handle residential appliance repairs including refrigerators, dishwashers, washing machines, dryers, and specialty refrigeration units. Customers in the greater Bethlehem area can reach the team directly at (484) 554-4421 for service scheduling.
What distinguishes this repair service is the direct communication model and rapid response capability that multiple reviewers highlight. The business does not maintain a web presence, so customers interact directly with the technician handling their case rather than navigating call centers or automated systems. Same-day emergency visits are available, as evidenced by a reviewer who received service within an hour of her initial call during a pressing situation. The service team works across major appliance brands including LG and Samsung, handling both standard household units and specialty items like bar refrigerators.
Reviewers describe specific scenarios demonstrating the technician's diagnostic skill and follow-through. One customer recounting a refrigerator emergency with a burning odor noted the technician arrived within an hour and identified a burned ballast issue that she had never encountered before. Another customer managing rental properties described receiving prompt callback, clear communication throughout the diagnostic process, and a return visit within one day after parts arrived. A third reviewer noted the technician took a leaking bar refrigerator to spend additional time diagnosing an unusual problem, demonstrating willingness to invest extra effort beyond a standard service call.
What Customers Say
All four full reviews award 5 stars, with customers specifically praising same-hour response times, direct communication with the technician, and diagnostic skill on unusual appliance failures like a burned ballast or mysterious refrigerator leak. Multiple reviewers mention reasonable pricing and quick follow-up visits.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–12 PM |
Services
Refrigerator Repair
Diagnoses and fixes refrigeration issues including cooling failures, strange noises, and unusual problems like burned ballasts.
Dishwasher Repair
Addresses leaks, drainage problems, and operational failures in standard residential dishwasher units.
Washer and Dryer Service
Handles both washing machine and dryer repairs including gas dryer installation and connection for new purchases.
Specialty Refrigeration
Repairs non-standard units like bar refrigerators and unusual cooling equipment found in basements or entertainment areas.
Emergency Same-Day Service
Provides rapid response for urgent appliance failures, with same-day appointments available for qualifying situations.
Parts Ordering and Installation
Sources necessary OEM parts and returns for follow-up installation once components arrive.