Shafer's HVAC Inc.

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About Shafer's HVAC Inc.
Shafer's HVAC Inc. serves Butler, Pennsylvania and surrounding communities with residential and commercial heating and cooling solutions. The contractor holds a 4.9-star rating across 11 verified customer reviews, reflecting consistent service quality. Operating around the clock every day of the week, the team handles emergency repairs alongside scheduled installations and routine maintenance. Service offerings span traditional forced-air systems, ductless mini-split configurations, Mitsubishi Electric heat pumps, and geothermal installations. The company also addresses indoor air quality, water heaters, and backup generators.
A distinguishing characteristic involves the company's specialization in Mitsubishi Electric heat pump systems, a premium variable-speed technology that provides both heating and cooling with energy-efficient performance. Shafer's HVAC promotes a $89 health and safety inspection that includes a full electrical and safety review, giving homeowners peace of mind beyond simple filter changes. Maintenance plans bundle multiple services with scheduled visits, and financing options make larger installations more accessible. The emphasis on geothermal systems reflects capabilities beyond standard HVAC replacement work.
Customer reviews highlight specific technicians who delivered responsive service. Josh W. diagnosed a heat pump issue quickly and performed the repair at reasonable cost. A reviewer named Gabe returned to a customer's home multiple times to adjust thermostat responsiveness after a power surge took out both furnace and water heater. Isaac resolved an AC failure within an hour, explaining each step of the repair process. Chelsea coordinated appointment scheduling and answered questions thoroughly, while Dustin completed a tune-up without recommending unnecessary add-on services. The pattern across reviews shows technicians who communicate clearly and arrive prepared.
What Customers Say
All 11 reviewers awarded 4 or 5 stars, with 10 giving 5 stars. Multiple reviewers specifically mention named technicians, Gabe, Josh W., Isaac, Dustin, Andrew, and praise their communication, diagnostic speed, and fair pricing. The single 4-star review cites a humidifier valve issue that turned out to be a pipe leak the homeowner fixed themselves.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating System Installation & Repair
Furnace installation, heat pump repair, and heating system maintenance for residential and commercial properties.
Cooling System Installation & Repair
AC installation, air conditioning repair, and summer cooling maintenance to ensure efficient operation.
Ductless Mini-Split Systems
Ductless heating and cooling solutions, including Mitsubishi Electric heat pump units for zoned comfort.
Geothermal HVAC Systems
Ground-source heat pump installation and service for energy-efficient year-round climate control.
Indoor Air Quality Solutions
Air filtration, purification, and ventilation improvements to address allergens and indoor pollutants.
Water Heater Services
Water heater repair and replacement, including traditional tank and tankless system options.
Generator Installation & Service
Backup generator setup and maintenance to keep homes powered during outages.
Commercial HVAC Services
Installation, repair, and maintenance for commercial buildings and business HVAC systems.