R L Graham & Sons Inc

R L Graham & Sons Inc has operated as a family-owned service business in Columbia, Pennsylvania for multiple generations, serving residents throughout Lancaster County and surrounding communities. The company maintains a strong local presence, fielding service calls from customers who discover the team through word-of-mouth recommendations and repeat business. With 18 verified customer reviews contributing to a 4.3-star rating, the contractor has built a reputation for responding when Called, though the mix of experiences suggests quality can vary depending on the specific technician assigned.

This contractor distinguishes itself through its willingness to handle appliance repairs that fall outside traditional trade categories. While listed as a plumber, the team regularly services household refrigerators and washing machines, addressing issues that require diagnostic skill rather than pipe-fitting expertise. The technicians, including Ed and Steve who are mentioned by name in recent reviews, take a methodical approach to problem-solving, examining multiple systems before identifying the source of unusual noises or operational failures.

Customer experiences reveal the team excels when speed matters. One reviewer described a same-day arrival during a refrigerator crisis, with Ed and Steve providing peace of mind after investigating a mysterious noise that stemmed from an overlooked ice machine switch. However, another reviewer reported a significantly different experience with a washer repair, detailing multiple scheduling promises that went unfulfilled and a feeling of being treated as a low priority. These contrasting accounts suggest potential customers should clarify expected timelines before committing to service.