Patterson-Kelley, LLC

Patterson-Kelley operates as a boiler manufacturer in East Stroudsburg, Pennsylvania, maintaining standard weekday business hours from 8 AM to 5 PM. With a rating of 2.8 stars from 13 customer reviews, the company specializes in commercial heating equipment including boilers, water heaters, and intelligent control systems. Their product lines serve commercial sectors such as healthcare facilities, educational institutions, hotels, military installations, and light industrial properties, positioning them primarily as a B2B equipment provider rather than a residential service contractor.

The manufacturer offers a diverse portfolio of heating solutions including condensing boilers under the P-K MACH, P-K SONIC, P-K STORM, and P-K SOLIS brands, along with non-condensing options like the P-K MODU-FIRE FD and P-K THERMIFIC VELOX. Their water heater range spans direct and indirect models, while the P-K EvoHP represents their entry into electric heat pump technology. Patterson-Kelley also provides intelligent facility controls through their NURO and ENVI systems, modular fabricated systems, and outdoor-rated equipment solutions designed for rooftop or exterior installations.

Customer reviews reveal consistent concerns about warranty claims, with multiple reviewers describing difficulties obtaining coverage for equipment failures. One reviewer documented four actuator and valve failures within two years on steam hot water generators installed in 2022, totaling approximately $30,000 in repair costs. Another reviewer noted delays obtaining a combustion blower motor that left a 500,000 BTU boiler operational for over a week. A single five-star review from Robert Caruso offers contrasting positive feedback, though it provides limited detail about the customer experience.