Toms Plumbing HVAC

Toms Plumbing HVAC serves residential and light commercial clients in East Stroudsburg, Pennsylvania, maintaining a 3.9-star rating across 36 verified customer reviews. The business operates around the clock, seven days a week, providing both plumbing and HVAC services from their local base in the Poconos region. Reviewers consistently mention Tom and Brandon as the primary technicians responding to service calls, with multiple customers noting they have used the company for ongoing maintenance relationships spanning several years.

The business does not maintain a public website, limiting the ability to confirm specific brand partnerships, certifications, or specialized service offerings beyond what appears in customer feedback. Reviewers describe the company as straightforward in their diagnostic approach and transparent about pricing, with several customers specifically noting they received fair quotes compared to competitor estimates. The absence of online business information means prospective clients rely primarily on word-of-mouth recommendations within the local community.

Customer reviews highlight several specific service scenarios that demonstrate the company's capabilities. One reviewer described a same-day response when their water stopped working, with the technicians arriving quickly and resolving the issue promptly. Another customer detailed how Tom contacted a water heater manufacturer on their behalf, securing a $200 warranty credit that reduced the replacement cost significantly. A third reviewer mentioned the team helped resolve water pressure tank issues during an unrelated service call, addressing an unexpected problem without requiring a separate appointment. These accounts portray a service-oriented operation willing to handle unexpected issues during standard visits.