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About North Coast Air
North Coast Air operates as a Fixed Base Operator at Erie International Airport (ERI) Tom Ridge Field, serving the Erie, Pennsylvania region since its establishment. The facility has accumulated 18 client reviews yielding an exceptional 4.9-star average rating. Operating hours extend from 0700 to 2300 on weekdays and 0700 to 2200 on weekends, providing aviation support to pilots and aircraft operators traveling into the northwestern Pennsylvania area. The FBO handles transient aircraft requiring fuel services, overnight parking arrangements, and ground transportation connections to local establishments.
This FBO distinguishes itself through three consecutive Aviation Council of Pennsylvania FBO Customer Service Awards earned in 2002, 2007, and 2012, recognition rare among regional aviation facilities. The operation maintains UNICOM communication at 122.95 for pilot coordination and operates at coordinates N42.-04.9 - W080-10.6 with a magnetic variation of 08 and field elevation of 733 feet. Beyond fuel and parking, the facility assists with catering arrangements and accommodations coordination for flight crews.
Client testimonials highlight specific staff members including Jonny who manages fuel services, Melanie overseeing daily operations, and multiple visitors noting free muffins and coffee available in the pilot lounge. One reviewer described consistent treatment regardless of aircraft type, whether arriving in a jet or smaller single-engine aircraft. The facility maintains a pilot lounge and provides assistance with ground transportation to nearby dining establishments.
What Customers Say
Seven of eight reviewers award five stars, with consistent praise for staff professionalism, facility cleanliness, and free overnight parking for single-engine aircraft. One three-star review notes a small pilot lounge and unclean restroom, the sole critical feedback across all client feedback.
Services
Aviation Fuel Services
Fuel provisioning for aircraft including jet fuel and AVGAS, with staff assistance for pumping and handling.
Aircraft Parking & Overnight Tie-Down
Transient aircraft parking with no overnight charges noted for single-engine piston aircraft.
Ground Transportation Coordination
Assistance arranging ground transport connecting pilots and passengers to local destinations.
Catering Services
Flight catering arrangements handled by customer service representatives upon request.
Accommodation Coordination
Assistance with hotel and lodging arrangements for flight crews requiring overnight stays.
Pilot Lounge Access
Dedicated pilot facility featuring complimentary muffins, coffee, and rest area amenities.
Flight Planning Support
UNICOM communication at 122.95 for pilot coordination and weather or field information.