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Claim This BusinessPinales Appliance has served Erie and the surrounding northwestern Pennsylvania community as a local appliance repair specialist for multiple years, accumulating 156 customer reviews that inform prospective clients about service quality and reliability. Operating from Erie, the business responds to service requests across the region, with reviewers noting appointments scheduled within days of initial customer contact. The company maintains a 4.2-star average rating from verified customer feedback, providing transparency for homeowners evaluating their options for appliance maintenance and repair.
Without access to the company website, specific brand partnerships or specialized certifications remain documented only through customer testimonials, which describe responsive same-day diagnosis and repair services across multiple appliance categories. Reviewers consistently note a 120-day guarantee on completed work, offering peace of mind beyond the initial service call. The absence of publicly listed business hours suggests flexibility in scheduling, though customers report coordinating appointments directly through phone contact.
Customer reviews reference specific service scenarios where Pinales Appliance delivered timely solutions. George, the primary technician mentioned by name, resolved a Thanksgiving-week oven failure within 30 minutes of arrival, earning praise for same-day responsiveness during a holiday emergency. Another reviewer described a same-week diagnosis for a troublesome oven, with service completed in under an hour and a multi-month guarantee provided. Dryer and dishwasher repairs are also documented in positive reviews, with customers noting knowledge, efficiency, and reasonable pricing.
4 of 7 detailed reviews mention same-day or quick turnaround service, with George specifically named as the technician across multiple positive citations. Negative reviews cite communication issues including missed appointments and billing disputes, while positive reviews emphasize diagnostic speed, the 120-day guarantee, and fair pricing.
diagnosis and repair for kitchen ovens, documented in reviews as completed within 30 minutes with same-day service.
dryer drum, heating element, and venting issues resolved efficiently with positive customer outcomes.
dishwasher pump, spray arm, and drainage problems restored to proper function.
transmission, clutch, and spin cycle issues addressed, though some reviews report ongoing problems after service.
cooling system diagnostics and repair for household refrigerators, documented in customer feedback.
miscellaneous household appliance diagnosis and repair beyond major kitchen equipment.