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Claim This BusinessSERVPRO of Erie operates as a water damage restoration and reconstruction contractor serving the Erie, Pennsylvania metropolitan area and surrounding communities. The franchise holds a strong 4.9-star rating compiled from 60 customer reviews, reflecting consistent service quality across residential and commercial projects. This location maintains 24-hour availability throughout the week, ensuring response capability foremergency flooding scenarios regardless of time or day. The business handles water extraction, structural drying, mold remediation, and full-scale rebuilding services, making reconstruction a seamless continuation of the restoration process rather than a separate contractor engagement.
As part of the national SERVPRO franchise network, this Erie location operates with standardized industrial drying equipment and EPA-registered antimicrobial solutions. The company distinguishes itself through in-house reconstruction capabilities, meaning the same team that removes water-damaged materials can complete finishing work including drywall installation, painting, flooring, and trim. This single-point-of-contact approach eliminates the coordination friction homeowners otherwise experience when juggling multiple contractors for sequential repair phases.
Customer testimonials highlight specific technicians who managed challenging situations. Reviewer nichole moody documented a basement flooding incident in February 2026 where crew members Colleen and TJ arrived at 9 PM on a Friday evening and worked through the night extracting water and removing damaged materials. The reconstruction phase involved Jason, Kelly, Chris, John, and Justin, with the homeowner noting she felt personally known by the crew by week's end. Technician Malcolm, referenced by reviewer Stephen Maksimuk, addressed mold growth beneath a window, completing the work on a schedule earlier than originally promised.
Among 60 reviews, the 4.9-star average reflects overwhelmingly positive sentiment. Customers consistently mention specific team members by name in success stories, with several noting the technician remained on-site through extended evening hours. One reviewer criticized response timing despite the company's 24-hour availability claim, though the business owner personally followed up to address the concern.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Emergency removal of standing water from flooding including sewer backups using industrial pumps and truck-mounted extraction equipment.
Dehumidification and thermal drying of walls, floors, and substructures using calibrated moisture meters to verify complete drying.
Identification and removal of mold growth with EPA-registered sanitizers, including structural repair of affected porous materials.
Smoke and soot removal from structures along with contents cleaning and structural deodorizing services.
On-site cleaning and pack-out services for furniture, electronics, documents, and personal belongings affected by water or fire.
Complete rebuilding including drywall installation, painting, flooring, trim work, and finishing coordinated by the same crew.