UGI Heating, Cooling & Plumbing

UGI Heating, Cooling & Plumbing has served Harrisburg-area homeowners for years, operating as a full-service heating, cooling, and plumbing contractor across Pennsylvania's capital region. The company maintains 24/7 availability every day of the week, responding to emergency calls from residential customers throughout the Harrisburg metro and surrounding Dauphin County communities. With 205 client reviews on record, the contractor has earned a 4.4-star average rating, though recent feedback reveals significant inconsistencies in service delivery and communication that merit close attention from prospective clients.

The contractor distinguishes itself through round-the-clock availability, a critical feature for Pennsylvania homeowners facing heating failures during bitter winter months or cooling emergencies during humid summer heat waves. As a combined HVAC and plumbing provider, UGI offers one-company solution for homeowners managing both heating-cooling systems and plumbing infrastructure, potentially simplifying vendor relationships for multi-system maintenance.

Recent reviews document troubling service experiences. One Harrisburg customer reported a two-week ordeal attempting to resolve a heating issue, with scheduled technician visits repeatedly canceled or postponed through the Christmas holiday period. The review describes receiving conflicting diagnostic information from multiple technicians, oneciting an installation error, another identifying a failed reverse valve requiring $2,000 in repairs. Another reviewer purchased a new furnace and air conditioning system from UGI but subsequently paid $1,800 to a separate contractor to correct venting problems the original installation caused. These accounts suggest inconsistent technical quality control and communication gaps between service personnel and management.