Joe Simpson Plumbing Heating & AC Inc.

Joe Simpson Plumbing Heating & AC Inc. operates as a licensed plumbing and HVAC contractor serving Hellertown, Pennsylvania, and surrounding communities in the Lehigh Valley region. The business maintains a 4.0-star rating drawn from four customer reviews, reflecting a mixed but informative track record. As a plumber-category contractor, the company handles residential plumbing installations, repairs, and system replacements alongside heating and cooling equipment services. Operating hours span every day of the week, providing round-the-clock availability for emergency service calls.

Customer feedback highlights both strengths and challenges in service delivery. Terrianne Richs five-star review describes a comprehensive kitchen remodel including new high-efficiency gas furnace, air conditioning unit, water heater installation, complete re-plumbing of the sink area, and dishwasher setup. The reviewer emphasizes professional communication, clear pricing, and adherence to stated timelines. Natasha Goodlin similarly awards five stars, noting expertise with boiler systems and consistent punctuality across multiple service calls. A single one-star review from Heather Dominski documents significant concerns regarding a subcontracted mini-split installation, including communication breakdowns and warranty disputes.

The contractor dispatched for the kitchen project arrived prepared, explained each step of the work, and delivered a written price before beginning. The same review confirms completion within the promised timeframe. For boiler servicing, the technician demonstrated knowledge of both major and minor system issues and maintained scheduled arrival times. These specific scenarios, drawn directly from reviewer accounts, illustrate the types of residential service calls this contractor handles.