Sears Appliance Repair

Sears Appliance Repair operates as an appliance repair service in Kingston, Pennsylvania, holding a 4.6-star rating across 156 customer reviews. The business serves Kingston and surrounding communities within Luzerne County, offering repair services for major household appliances throughout the region. As part of the Sears Home Services network, the company provides scheduled appointments for appliance diagnostics and repairs, maintaining daily operating hours from 6 AM to 10 PM including weekends.

The company distinguishes itself through its technician consistency, with multiple reviewers noting they received service from the same named technician across multiple service calls. This continuity allows technicians to develop familiarity with specific appliances in each household. Website resources include manufacturer-parts ordering capabilities, enabling the business to source components directly for repairs that require replacement parts.

Customer experiences reveal strong technician performance, particularly for Jeff, who receives repeated mentions for his knowledgeability, friendly demeanor, and willingness to explain repair processes. Reviewers describe Jeff as providing future care recommendations and taking time to educate homeowners about their appliances. Dave also appears in reviews as a trusted technician. One reviewer documented a repair process where the technician diagnosed an ice dispenser issue, ordered parts, and completed the repair successfully, though noting the cost was substantial.