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About A To Z Plumbing & Heating
A To Z Plumbing & Heating serves residential clients across Lower Burrell and surrounding Westmoreland County communities, maintaining a 4.1-star average across nine customer reviews. The business specializes in plumbing repairs, installations, and related services for homeowners, with customers frequently mentioning both routine maintenance work and more complex installations like gas line setup and pool heater configuration.
The company employs technicians who communicate clearly with homeowners about diagnostic findings and repair options. Reviewers note that service providers explain situations in understandable terms, helping customers make informed decisions about repairs rather than pushing unnecessary work. This educational approach appears repeatedly across satisfied customer feedback.
Multiple reviewers specifically name technicians who handled their jobs. Josh earned commendation for installing a new toilet while explaining each step and leaving the worksite clean. Jamie, described by one reviewer as "the BEST," has handled plumbing work for multiple generations of one family's home and is recognized for treating each property as if it were his own. Judith Saunders recalled a same-day repair for a distressing plumbing issue that proved more affordable than her initial fears suggested.
What Customers Say
Six of eight reviewers awarded five stars, with specific praise for technician communication and fair pricing. Two negative reviews cite failure to return phone calls, indicating a potential gap in customer service responsiveness that prospective clients may wish to note when contacting the business.
Services
Toilet Installation
New toilet installation with step-by-step explanation and cleanup after completion.
Plumbing Repairs
Diagnostic and repair services for various residential plumbing issues, including same-day availability for urgent problems.
Gas Line Installation
Natural gas line installation for appliances including pool heaters, performed with prompt communication and quality work.
Drain Cleaning
Services addressing drain issues that reviewers describe as fixed beautifully and affordably.
Water Heater Services
Installation and repair services for water heating equipment in residential settings.
Heating and AC Maintenance
Furnace and air conditioner repair and maintenance services mentioned by long-term customers.