Sears Appliance Repair
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About Sears Appliance Repair
Sears Appliance Repair operates as an authorized appliance service provider in Media, Pennsylvania, backed by the national Sears Home Services network. With 462 customer reviews yielding a 4.1-star average rating, the company dispatches trained technicians to address fixes on washers, dryers, refrigerators, and cooking equipment across Delaware County. The Media location maintains extended service hours from 7 AM through 11 PM seven days a week, accommodating homeowners who need evening or weekend appointments for household breakdowns.
Unlike independent HVAC contractors, this service center operates under the Sears brand umbrella, which means technicians carry parts for common appliance makes and follow standardized diagnostic protocols established by the corporate operation. Reviewers who had positive experiences praised specific technicians who arrived within promised time windows, communicated clearly about repair timelines, and explained diagnostic findings in plain language. The breadth of the Sears parts supply chain can mean faster repairs on certain models, though some reviewers noted that locating specialty components for older appliances sometimes caused delays.
Two customers recounting separate interactions highlighted technician Nikita, who arrived punctually for a stove repair evaluation and transparently explained why the required heating element was no longer manufactured, saving the homeowner from ordering an unavailable part. Another reviewer credited technician Mark K with a thorough refrigerator maintenance visit, noting that Sears Home Services kept the household informed throughout the diagnostic process. These individual accounts demonstrate that when scheduling and communication systems function properly, homeowners experience knowledgeable service technicians who prioritize accurate assessments over rushed in-and-out visits.
What Customers Say
Among 8 sampled reviews, 3 award 5 stars highlighting specific technicians (Mark K, Nikita) who communicated clearly and delivered honest assessments, while 3 assign 1 star citing scheduling failures, no-shows, and AI-driven communication systems that prevented reaching a human representative. The 4.1-star overall rating reflects a division between customers who reached skilled technicians and those who encountered operational breakdowns.
Working Hours
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| WednesdayToday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |