Charles H. Burns, Inc.

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About Charles H. Burns, Inc.
Charles H. Burns, Inc. holds a 4.5-star rating across 24 verified reviews, positioning the company as a trusted name in home services across central Pennsylvania. Based in Millerstown, the business operates as a comprehensive solutions provider spanning plumbing, HVAC, appliance repair, and residential energy systems. Founded in 1946, the company has cultivated decades of expertise serving Perry, Juniata, Mifflin, Snyder, and Upper Dauphin Counties, establishing deep roots within the regional community.
The company's service differentiation rests on manufacturer-authorized technician training, credentials that enable coverage across dozens of appliance and equipment brands. Their portfolio includes groundwater heat pumps and split systems for heating and cooling efficiency, complemented by water conditioning services with complimentary in-store testing. This breadth of factory-level certifications positions them uniquely among regional contractors who may lack direct manufacturer relationships.
Customer reviews illuminate specific technician experiences. Mike, referenced by a reviewer, arrived same-day to address a leaking shower drain, completing the repair with thorough follow-up testing. However, the review record includes less favorable accounts: one customer described a dismissive consultation experience regarding water quality issues, while another detailed plumbing work requiring corrective service. These mixed experiences suggest variability in service delivery across different technicians or job types.
What Customers Say
3 customer reviews mention specific technicians by name, with Mike receiving commendation for same-day shower drain repair. Negative reviews cite attitude concerns during consultations and disputes over plumbing work quality and pricing.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Appliance Repair & Maintenance
Service and maintenance on residential appliances including refrigerators, washers, dryers, freezers, dishwashers, ranges, and ice makers.
Plumbing Repair
Drain repair, shower drain fixes, toilet flange replacement, and drainage pipe installation for residential plumbing systems.
HVAC Systems
Installation and service of heating and cooling equipment including ground water heat pumps and split systems.
Water Conditioning
Water pumps, conditioning systems, and free in-store water testing for residential water quality needs.
Energy Saving Systems
Energy-efficient heating and cooling systems designed to reduce residential energy consumption.