Lennox Stores (Parts Plus)

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About Lennox Stores (Parts Plus)
Lennox Stores (Parts Plus) operates as an air conditioning system supplier in Monroeville, Pennsylvania, holding a 4.3-star rating drawn from 15 customer reviews. The location serves Monroeville and extends its reach to nearby communities throughout Allegheny County, providing access to Lennox heating and cooling equipment alongside complementary parts and supplies. The store maintains weekday hours from 7:30 AM to 4:30 PM, closing on weekends. As a LennoxPros affiliated dealer, the business connects homeowners and contractors with manufacturer-backed equipment solutions for residential and light commercial applications.
The Lennox affiliation distinguishes this supplier within the regional market, offering access to the manufacturer's full lineup of air conditioners, heat pumps, and furnaces alongside specialized components available through the Parts Plus network. Reviewers specifically commend the equipment quality, with one customer referencing the finest HVAC equipment available. The business operates as a contractor-facing parts supplier, enabling professional technicians to source genuine components for installations and repairs. This dual positioning serves both do-it-yourself homeowners and licensed HVAC professionals seeking authentic Lennox replacements.
Customer feedback reveals varied experiences with this supplier. A reviewer describing the finest quality HVAC equipment praised the manager and employees for their service approach. Another customer highlighted excellent customer service as a reason for preferring the location. However, one customer reported frustration with technical support response times and concerns about part quality, noting a three-hour wait for assistance and a $200 loss on labor. These contrasting perspectives suggest service quality may depend on specific circumstances and the nature of each customer's equipment needs.
What Customers Say
Two of three reviewers awarded 5-star ratings, praising equipment quality and customer service. The single 1-star review cites long technical support wait times and part quality concerns, representing a meaningful contrast in customer experience.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
Lennox Air Conditioner Sales
New residential and commercial air conditioning units from the Lennox product line, available for purchase and professional installation.
Heat Pump Systems
Lennox heat pump solutions for customers seeking efficient heating and cooling in a single system.
Furnace Equipment
Lennox furnaces and heating equipment for residential heating applications throughout the region.
HVAC Parts Supply
The Parts Plus division stocks genuine Lennox replacement components for professional repairs and maintenance.
Technical Support
Manufacturer-backed technical assistance for troubleshooting and part identification, accessible by phone.