Pro Air Heating Cooling LLC

Pro Air Heating Cooling LLC serves residential and commercial clients in New Castle, Pennsylvania, holding a 4.4-star average across 19 customer reviews. The company has operated as an in-demand HVAC provider in New Castle since 1997, offering installation, repair, and maintenance services across furnaces, heat pumps, geothermal systems, hydronics, and hot water tanks. Their office hours run Monday through Friday from 8 AM to 4 PM, with 24-hour availability for emergency service calls.

The company distinguishes itself through its breadth of high-efficiency equipment offerings, including geothermal installations and advanced heat pump systems. Their service guarantee emphasizes client satisfaction, and they provide air purification solutions alongside traditional heating and cooling work. The team handles both residential replacements and commercial industrial HVAC projects, with a noted approach of explaining each step of complex installations to keep clients informed throughout the process.

Customer reviews highlight specific experiences with their technicians. One reviewer describes Mark as responsive during sub-zero weather, visiting three times to address a failing furnace before ultimately installing a replacement unit. Another client mentions the team resolved a thermostat issue on an old farmhouse restoration within hours of calling. A third review credits them with fixing an AC system that required only a filter cleaning and outdoor unit service. One negative experience cites concerns about pricing and installation quality on a home addition project.