Legacy Heating - Cooling & Refrigeration LLC

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About Legacy Heating - Cooling & Refrigeration LLC
Legacy Heating - Cooling & Refrigeration LLC operates as an HVAC contractor serving Orrstown, Pennsylvania and surrounding communities. The business maintains a 3.7-star rating derived from three customer reviews, providing heating and cooling services to residential and light commercial clients in the region. Standard service hours span Monday through Friday from 9 AM to 5 PM, with around-the-clock availability on Saturdays for emergency situations. The company handles installations, repairs, and routine maintenance across major heating and cooling brands.
What distinguishes Legacy Heating - Cooling & Refrigeration from competing contractors in the area is their commitment to transparent communication. A reviewer specifically notes the technician takes time to explain each repair procedure and educates customers on why specific issues develop. This educational approach helps property owners understand the long-term implications of their HVAC systems. Weekend emergency availability represents another differentiator, as Saturday service ensures clients facing heating or cooling failures during high-demand periods receive assistance when they need it most.
Customer experiences shared in reviews reveal both strengths and areas for improvement. Derek Miller's five-star assessment highlights that Legacy successfully resolves heating and cooling problems while offering clear explanations of diagnostic findings. Conversely, a one-star review describes an unfavorable telephone interaction, indicating customer service inconsistencies. Prospective clients may wish to consider this contrast when deciding whether to engage the contractor's services.
What Customers Say
Three customer reviews produce a mixed sentiment picture: one five-star review praises technical skill and communication, while a one-star review cites rudeness during a phone call. No other reviews provide additional context. The contrast suggests variability in customer service experiences.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| ThursdayToday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnoses cooling system failures, performs tune-ups, and replaces worn components to restore comfortable operation.
Heating Repair & Maintenance
Addresses furnace and heat pump issues, conducts seasonal inspections, and ensures reliable winter warmth.
System Installation
Installs new heating and cooling equipment for replacement projects and new construction properties.
Refrigeration Services
Services commercial and residential refrigeration equipment, addressing temperature inconsistencies and component failures.
Emergency Service
Provides around-the-clock availability on Saturdays for urgent heating and cooling problems requiring immediate attention.