Graybill Service Group

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About Graybill Service Group
Graybill Service Group operates as a plumbing and HVAC solutions provider in southeastern Pennsylvania, delivering repairs, replacements, and maintenance across residential and light commercial properties. The company holds a 4.6-star rating derived from 67 client reviews, reflecting consistent service quality in complex installations including water treatment systems, tankless water heater configurations, and traditional plumbing repairs. Their service footprint encompasses Lancaster County and Chester County, where they respond to both scheduled service calls and urgent repair needs.
What distinguishes this contractor from regional competitors is their investment in trenchless pipe lining technology, a no-dig rehabilitation method that repairs cracked or root-infiltrated sewer lines without disrupting landscaping or hardscaping. Website content indicates they also maintain expertise in radiant heating systems and boiler services, positioning them as a single contractor capable of handling hydronic heating alongside standard forced-air HVAC. Water treatment services include assessment and filtration system installation designed to address contamination and mineral scale, protecting both household health and appliance longevity.
Customer references in published reviews highlight several scenarios worth noting. Reviewer Jonas Stoltzfus described a same-day Friday service call for an underground water leak where technicians worked until 7 PM to restore water service before the weekend, then returned Monday to complete backfilling. Reviewer David Kay recounted an AC condenser and coil installation performed by Chad and Mike, describing the crew as professional and knowledgeable while noting efficient completion. Another reviewer, Sabratini Simeon, referenced furnace replacement by a team member named Chad, praising budget-conscious pricing and professional execution.
What Customers Say
Five-star ratings dominate the review corpus, with customers consistently mentioning budget-friendly pricing and technician professionalism. Several reviewers specifically reference technicians Chad and Mike by name, describing them as knowledgeable and efficient. Negative or lower-rated feedback was not visible in the review sample provided.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
Plumbing Repairs & Installations
Full-spectrum plumbing repair, fixture installation, and system replacements for residential and commercial properties.
Trenchless Pipe Lining
No-dig sewer line rehabilitation using cured-in-place liner that seals cracks and root intrusion from inside the existing pipe.
Water Treatment Systems
Water quality assessment and filtration installation targeting contaminants and hard-water scale buildup.
Water Heater Services
Installation and repair of traditional and tankless water heaters, including dual-system configurations for high-demand households.
Heating System Service
Furnace repair, radiant heating maintenance, and boiler service delivering even heat distribution without dust circulation.
Air Conditioning Service
Residential and minor commercial AC maintenance, repairs, and outdoor condenser/coil installations.