AAA Appliance Repair

AAA Appliance & Refrigeration Repair is a family-owned appliance repair service operating in Perryopolis, Pennsylvania, and surrounding communities across Fayette County, Westmoreland County, Washington County, and neighborhoods including Mt. Lebanon, Upper St. Clair, McMurray, and Canonsburg. The business maintains standard weekday hours from 9 AM to 5 PM, with Saturday availability and Sunday closures. With a rating of 1 star from 2 total reviews, this contractor presents a starkly polarized reputation: two reviewers awarded one-star ratings while seven others gave five-star assessments. The company serves residential customers needing repairs on major home appliances including dishwashers, ovens, refrigerators, washing machines, and dryers.

This contractor distinguishes itself through several specific offerings: a flat $85 service fee covering on-site troubleshooting and diagnosis, same-day or next-day service availability, and a claimed exclusive specialization in steam cleaner and vacuum repairs that the website states is unique to the Pittsburgh region. The business also handles hot water tank installation with certified technicians managing electrical or gas connections and integration into home control panels. Tony, identified as the primary technician, describes a career spanning 35 years with origins as a Maytag-trained specialist and a Pittsburgh apprenticeship. The company emphasizes honest assessments, with one reviewer noting the technician advised against repair in favor of replacement when that option proved more economical for the customer.

Customer experiences vary dramatically. Reviewer Pauline Davis described technician Tom arriving within a day to diagnose a GE oven control panel issue, with the office deducting the service call charge from the repair estimate. Reviewer Natalie G. praised Tony's same-day 4 PM arrival after a 2:30 PM call, noting his honesty in recommending replacement over repair. Reviewer Joseph K. recounted an emergency call at 9:30 PM two days before Christmas resulting in Tony arriving by 9:30 AM on December 24th. However, reviewer Debi G. reported being told three parts including an expensive motor needed replacement, only to have a subsequent Whirlpool technician identify the actual problem as a single plastic fan. Reviewer Debbie Brandt stated the technician refused the repair, claiming it would fail 95% of the time.