Associate Refrigeration Inc. (ARI)

Associate Refrigeration Inc. (ARI) supplies heating equipment to professional contractors from its Philadelphia base, earning a 4.5-star average across 38 customer reviews. The supplier operates Monday through Friday from 7 AM to 4:30 PM, with Saturday availability from 8 AM until noon. Customers note the company focuses exclusively on serving licensed HVAC technicians rather than homeowners undertaking DIY projects.

This contractor-only supplier differentiates itself through rapid turnaround and specialized inventory access. Reviewers consistently highlight efficient service, with multiple customers noting same-day or next-day part procurement that kept their own service calls on schedule. Stepan Demchyshyn specifically described ARI as the quickest store in the Northeast, while another reviewer credited staff with transferring equipment quickly between facilities. The half-day Saturday window provides an option for contractors catching up on weekend jobs.

Customer experiences reveal the team handles time-sensitive situations well. One reviewer recalled arriving for a part during a heat wave and receiving immediate assistance that let him complete his own service call. Another contractor described the staff as ready to help troubleshoot product questions, mentioning a technician named Rob among team members who followed up on equipment inquiries. A reviewer who identified himself as owning an HVAC company specifically praised Ernie, Rich, and Sean for service efficiency.