Chestnut Hill Tower

Chestnut Hill Tower sits in the Philadelphia neighborhood of the same name, offering residental units within a mid-rise building. The property holds a 3.2-star average rating drawn from 136 guest reviews posted to the Eagle Rock Properties portfolio. The tower operates standard business hours Monday through Friday from 9 a.m. to 6 p.m., with Saturday and Sunday availability for prospective residents touring available units.

Resident feedback reveals persistent operational challenges alongside pockets of responsive service. Several reviews document recurring building infrastructure concerns including elevator reliability, water shutoff incidents, and temperamental common-area cooling systems. Property management has faced criticism for limited communication regarding resolution timelines.

Customer stories from recent reviewers reference specific team members including Mimi, Jionni, Chantel, and Natosha, who guided new residents through the leasing process. One reviewer described maintenance staff addressing unit-level issues promptly, while another noted ongoing vehicle break-in concerns in the parking area despite reported efforts toward improved security.