Excel Plumbing Heating & Air
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About Excel Plumbing Heating & Air
Excel Plumbing Heating & Air operates in Philadelphia with a 3.8-star rating drawn from 39 client reviews. The company maintains Monday through Saturday hours, 7 AM to 5 PM, providing plumbing solutions throughout the city and surrounding Pennsylvania communities. Service offerings span emergency leak response, drain cleaning, water heater installation, and sewer line repair.
Customer experiences highlight the company's strengths and weaknesses in stark contrast. One reviewer required same-day pipe burst assistance while away from home, and technicians arrived within 90 minutes using a provided security code, completing repairs efficiently. Another client faced a complex sewer line permit situation, praising the office staff for navigating city requirements smoothly. Yet a third reviewer described frustration over a driveway repair extending nearly six weeks beyond the promised timeline, with follow-up calls going unanswered.
Clients frequently request specific team members for their service needs. A technician identified as Bobby A receives repeat recognition for handling emergency calls. Office staff manage permit documentation and scheduling inquiries, though some reviewers note communication gaps on larger jobs involving multiple city inspections.
What Customers Say
Three of five detailed reviewers highlight same-day emergency response, while two explicitly cite communication gaps on extended projects. Technicians Bobby A and office staff earn named mentions across positive reviews.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | 7 AM–5 PM |
Services
Emergency Pipe Repair
Same-day response for burst pipes, water leaks, and urgent plumbing failures.
Drain Cleaning
Professional unclogging and cleaning for residential drains and sewer lines.
Water Heater Installation
Installation and replacement of traditional and tankless water heating systems.
Sewer Line Repair
Diagnosing and repairing damaged sewer lines, including permit acquisition.
Driveway Excavation & Repair
Excavation work following utility repairs, including restoration of driveways and sidewalks.
Bathroom Renovation
Complete bathroom remodeling services with quality craftsmanship.