Excel Plumbing Heating & Air

Excel Plumbing Heating & Air operates in Philadelphia with a 3.8-star rating drawn from 39 client reviews. The company maintains Monday through Saturday hours, 7 AM to 5 PM, providing plumbing solutions throughout the city and surrounding Pennsylvania communities. Service offerings span emergency leak response, drain cleaning, water heater installation, and sewer line repair.

Customer experiences highlight the company's strengths and weaknesses in stark contrast. One reviewer required same-day pipe burst assistance while away from home, and technicians arrived within 90 minutes using a provided security code, completing repairs efficiently. Another client faced a complex sewer line permit situation, praising the office staff for navigating city requirements smoothly. Yet a third reviewer described frustration over a driveway repair extending nearly six weeks beyond the promised timeline, with follow-up calls going unanswered.

Clients frequently request specific team members for their service needs. A technician identified as Bobby A receives repeat recognition for handling emergency calls. Office staff manage permit documentation and scheduling inquiries, though some reviewers note communication gaps on larger jobs involving multiple city inspections.