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About GRW Plumbing & Heating LLC
GRW Plumbing & Heating LLC operates as a Philadelphia-based plumbing contractor holding a 5.0-star rating derived from 46 customer reviews. The business delivers plumbing and heating solutions to residential clients throughout the Philadelphia metropolitan area. Reviewers consistently describe the team as professional, knowledgeable, and reasonably priced, with multiple mentions of same-day service availability for urgent situations.
Customers specifically highlight Dave as the primary technician responding to service calls. One reviewer recounts Dave arriving within an hour after a sewer backup threatened to flood a basement, preventing extensive water damage through rapid intervention. Another client notes Dave replaced a failed water heater on the same day of the initial call, handling disposal of the old unit without additional hassle. The team demonstrates a commitment to transparent communication, taking time to explain repair procedures to homeowners.
A recurring theme across reviews involves the team's emergency responsiveness and follow-through. Reviewers describe Dave returning to properties within hours of initial contact, including weekend calls and holiday-weekend situations. Multiple customers mention trusting the same technician for over five years without post-service issues, noting honesty in diagnosis and fair pricing. The business handles water heater replacements, sewer line clearing, and sump pump installations, with reviewers emphasizing the team cleans up after completing work.
What Customers Say
Eight reviewers mention emergency or same-day service, with three specifically citing arrival within an hour of calling. All eight reviews name Dave as the technician and award five stars, noting honesty in diagnosis and absence of post-service issues.
Services
Water Heater Installation & Replacement
Same-day replacement of failed water heaters, including unit procurement, installation, and old unit removal.
Sewer Line Cleaning & Repair
Emergency sewer backup clearing and line repair, with rapid response to prevent basement flooding.
Sump Pump Installation
Installation of new sump pumps to address basement water issues, often paired with water heater work.
Toilet Repair & Unclogging
Diagnosis and repair of toilet flushing issues, including emergency same-day service for severe backups.
General Plumbing Maintenance
Ongoing plumbing repairs and maintenance for residential properties, with transparent explanations of all work.