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About Jem & son heating and cooling llc
Jem and Son Heating and Cooling LLC operates as an HVAC contractor serving Philadelphia, Pennsylvania, and surrounding communities. The business maintains a 5.0-star rating across 15 customer reviews, reflecting consistent service quality. One reviewer noted the company responded to an emergency air conditioning failure in Brigantine, arriving within the hour to diagnose and repair the system. The company handles both outdoor unit replacements and indoor system maintenance, addressing equipment failures across residential HVAC and refrigeration equipment.
Customer reviews highlight several distinguishing service characteristics. Technicians consistently wear foot coverings when entering homes, a detail multiple reviewers mentioned as demonstrating respect for customer residences. Reviewers describe technicians as knowledgeable and reliable, with one noting fair and reasonable pricing for diagnostic and repair services. The company provides same-day emergency response for air conditioning failures, with a reviewer specifically mentioning rapid arrival during a heat-related equipment failure.
Specific technician interactions appear throughout reviews. John receives multiple mentions for professional conduct and quality workmanship, with one reviewer noting he explained each step of the repair process while evaluating the system. Another reviewer described a technician who kept them informed throughout a faucet repair, maintaining communication from arrival through completion. The company has handled diverse repair scenarios including outdoor HVAC fan units, indoor system maintenance, and refrigerator service.
What Customers Say
All 15 reviews award 5 stars, with multiple reviewers specifically mentioning same-day emergency response, fair pricing, and technician professionalism. Three reviewers name John as the technician who performed repairs, with consistent praise for his courteous approach and clear communication.
Services
HVAC System Repair
Diagnosing and repairing heating and cooling equipment failures, including outdoor fan units and indoor system components.
AC Maintenance
Regular maintenance services for indoor HVAC units to ensure system efficiency and prevent failures.
Emergency HVAC Service
Same-day response for urgent heating and cooling failures, with rapid arrival during emergency situations.
Refrigeration Equipment Repair
Service and repair of refrigeration equipment including refrigerators and related cooling systems.
Faucet and Plumbing Fixture Repair
Minor plumbing repairs including faucet replacement and spigot fixes.