ServiceMaster of Allentown

ServiceMaster of Allentown is a cleaning contractor serving the Lehigh Valley and surrounding areas with a 4.4-star rating across 56 reviews. Established in 1967, this family-owned business has operated for over five decades in the region, offering both commercial and residential cleaning solutions. Their portfolio spans office buildings, healthcare facilities, industrial spaces, educational institutions, and religious buildings, demonstrating versatility across multiple sectors. The company maintains affiliations with a national network while operating as a local business deeply embedded in the community it serves.

What distinguishes ServiceMaster of Allentown is their customized approach to cleaning plans, creating individualized schedules that address each facility's specific requirements rather than applying a standardized template. Their proprietary cleaning process emphasizes team-based execution designed to save clients time and money while maintaining consistent quality standards. The company adheres to CDC guidelines for disinfection services, a commitment that became particularly relevant during the COVID-19 pandemic and continues to inform their protocols. They offer specialty services including window washing, hardwood floor cleaning, hard-surface floor care, and tile and grout restoration, capabilities that set them apart from standard janitorial providers.

Customer experiences reveal a pattern of technician dedication paired with occasional inconsistency. Reviewers highlight Ramon and his assistant delivering exceptional exterior cleaning that exceeded contractual expectations, including power washing walkways at no additional charge. Eileen receives recognition for punctual, thorough office cleaning that reviewers describe as reliable week after week. Miguel earned specific praise for swift, quality work on a recent residential project. However, one reviewer documented a different experience, noting missed areas including an upstairs closet and basement walls that required subsequent homeowner attention. This contrast suggests that communication about specific priorities before service begins may enhance outcomes.