Stevens Heating and Air Conditioning, Incorporated
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About Stevens Heating and Air Conditioning, Incorporated
Stevens Heating and Air Conditioning, Incorporated has served Philadelphia homeowners for over twenty years, operating as a locally-owned heating contractor with round-the-clock availability. The company holds a strong presence in the Philadelphia market, delivering heating and cooling solutions across neighborhoods including Center City, South Philadelphia, Fishtown, and Chestnut Hill. Based on 17 verified customer reviews, Stevens maintains a 3.6-star average rating, with clients praising their responsiveness during extreme weather events. Homeowners can reach the office directly at (215) 332-5111 to request same-day service.
The contractor distinguishes itself through transparent pricing practices and customer education. Several reviewers noted that technicians recommended purchasing thermostats independently to reduce overall costs, with installation services then provided upon request. This approach contrasts with industry norms where contractors typically require homeowners to use company-supplied equipment. Stevens Heating and Air Conditioning emphasizes diagnostic thoroughness, with technicians checking multiple system components during single visits to prevent recurring issues. The company's 24-hour operation ensures Philadelphia residents facing heating or cooling emergencies need not wait for standard business hours.
Customer experiences reveal specific technician encounters worth noting. Armando, referenced by name in multiple positive reviews, demonstrated exceptional responsiveness during emergency situations including a rental property heating failure where a young child's welfare was at stake. Another reviewer described a same-day repair during an extreme heat wave, with the technician arriving within hours of the initial service call. These accounts highlight Stevens' capacity for rapid response, though some customers have reported dissatisfaction with diagnostic outcomes and pricing transparency, indicating service quality may vary by individual technician assignment.
What Customers Say
Of 17 total reviews, 10 carry positive ratings while 4 assign a single star, reflecting an imperfect but generally favorable reputation. Two satisfied customers specifically named Armando as their service technician emphasizing his attentiveness with families and response capabilities. Negative feedback centers on pricing disputes including undisclosed fuel charges and billing amounts exceeding $200 without upfront estimates.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating System Repair
Emergency furnace and heating system diagnostics with 24-hour availability for Philadelphia winters.
Air Conditioning Repair
Same-day AC repair services during summer heat emergencies verified by customer reviews.
Heating Installation
New heating system installation with transparent pricing and optional customer-supplied equipment.
AC Installation
Air conditioning replacement and new unit installation services.
System Diagnostics
Comprehensive system evaluations checking filters, thermostats, and multiple components during single service calls.
Thermostat Services
Installation of customer-purchased thermostats with labor-only billing to reduce homeowner costs.
Preventive Maintenance
System tune-ups and maintenance to prevent recurring heating and cooling failures.