Turner Brothers plumbing & Heating llc

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About Turner Brothers plumbing & Heating llc
Turner Brothers Plumbing & Heating LLC operates as a licensed plumber serving Philadelphia homeowners with a 4.3-star rating across 55 verified reviews. The company maintains standard business hours Monday through Friday, 8 AM to 4:30 PM, and handles both scheduled appointments and urgent repairs. Customers in North Philadelphia, West Philadelphia, and surrounding neighborhoods have relied on this team for everything from routine fixture upgrades to emergency water mainline leaks. The business is family-owned, with Brian Turner mentioned by name in customer feedback as a primary technician.
What distinguishes Turner Brothers from many metro-area plumbers is their commitment to transparent communication throughout every job. Reviewers consistently note that technicians explain each step of the diagnostic and repair process, ensuring homeowners understand the work before it begins. The team arrives with protective materials, using drop cloths to preserve furnishings during invasive work, a detail particularly appreciated by customers with concerns about dust and debris. They also accommodate tight schedules, with one reviewer describing how the team squeezed an urgent same-day visit into an already-full calendar.
Customer scenarios detailed in reviews reveal the scope of challenges this team tackles. One homeowner described a same-day visit to repair a leaking main water pipe in the basement, noting the technician arrived despite a conflicting schedule. Another review highlighted the team's handling of Philadelphia's mandatory lead pipe replacement program, with the crew walking the homeowner through the entire process from city notification to final inspection. The team completed the replacement in a single day, moving furniture and protecting flooring throughout.
What Customers Say
Five of seven reviewers award five stars, praising thoroughness, same-day availability, and clear communication. One three-star review cites pricing concerns, noting a $425 charge for a non-emergency repair felt excessive. All positive reviews highlight the team's willingness to explain procedures and their respectful treatment of customer homes.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Emergency Water Leak Repair
Same-day service for burst pipes, main water line leaks, and basement flooding requiring immediate attention.
Lead Pipe Replacement
City-mandated lead service line replacement compliant with Philadelphia water infrastructure requirements.
Fixture Installation & Repair
Shower heads, faucets, toilets, garbage disposals, and under-sink pipe maintenance.
Drain Cleaning
Clearing clogged drains and sewer lines using professional equipment for residential plumbing.
Water Heater Service
Diagnosis and repair of water heater issues affecting hot water supply in older Philadelphia homes.