Ray A. Shaffer, Inc.

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About Ray A. Shaffer, Inc.
Ray A. Shaffer, Inc. operates from Schwenksville, Pennsylvania, serving Montgomery and Bucks Counties as a plumbing specialist. The company holds a 3.3-star rating compiled from 11 customer reviews, reflecting a mixed reputation in the local market. Originally founded as a family-owned plumbing business that served the community for more than 90 years, the company has recently merged with Carney Plumbing Heating and Cooling, expanding its service capabilities to include heating and air conditioning systems while maintaining the original Schwenksville presence.
Following the merger with Carney PHC, customers now gain access to an expanded service portfolio that includes geothermal systems, generator installations, and comprehensive indoor air quality solutions. The combined operation offers financing options with approved credit for system replacements, along with a $50 discount for former Shaffer Plumbing customers on their first repair call. Technicians undergo drug testing and background checks, addressing homeowner concerns about safety and professionalism when inviting workers into residential spaces.
Customer feedback highlights specific experiences with named technicians. Luke earned praise for completing a PEX piping installation two days ahead of schedule while maintaining a clean worksite and accommodating a curious pet. Multiple reviewers note the company's higher pricing structure but acknowledge that workmanship quality justifies the premium. One reviewer reported difficulty accessing emergency same-day service despite website claims of 24-hour availability, and another described an unresolved issue with callback requests.
What Customers Say
4 of 8 reviewers awarded 5-star ratings, praising Luke's efficient PEX piping installation and the team's reliability. Negative reviews cite communication issues including missed callbacks and the absence of same-day emergency service despite website claims. Positive feedback emphasizes quality workmanship that justifies premium pricing.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Plumbing Repairs & Maintenance
Diagnosis and fix for leaks, clogs, and pipe damage across residential systems.
Tankless Water Heaters
Installation and replacement of on-demand water heating systems for endless hot water.
Drain Cleaning & Camera Inspection
Video camera pipe inspection to locate blockages plus professional drain cleaning.
Water Treatment Systems
Filtration and conditioning equipment to improve residential water quality.
Sewer & Water Line Replacement
Complete sewer and water main line installation and replacement services.
Heating Repair & Replacement
Furnace and boiler repair, maintenance, and new system installation.
Air Conditioning Service
AC repair, maintenance, and ductless split system installation for cooling.
Indoor Air Quality
Humidifiers, dehumidifiers, and air scrubbers to improve home air circulation.