Dean's Appliance Repair LLC
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About Dean's Appliance Repair LLC
Dean's Appliance Repair LLC operates as an appliance repair specialist serving Somerset, Pennsylvania, and surrounding communities. The business maintains a 4.8-star rating drawn from 135 customer reviews, reflecting consistent service quality across its client base. Operating hours span Monday through Friday from 9 AM to 5 PM, the company focuses on diagnosing and repairing household appliances including washing machines and refrigerators. The name suggests a family-run operation, though no founding date or licensure details appear in available business records.
Customer feedback highlights several distinguishing characteristics of this repair service. Multiple reviewers emphasize rapid diagnostic capabilities, with technician Justin completing a washer assessment within minutes according to one five-star review. Reviewer Amanda Miller noted a response time of just a few hours when her refrigerator failed, demonstrating the company's willingness to accommodate urgent situations. Hillary Henry's review describes the team as transparent about pricing and thorough in explaining repair processes, addressing a common homeowner concern about unexpected costs. These communication-focused practices appear to differentiate the service from competitors who may lack similar transparency.
Specific service scenarios emerge from the review record. A Kenmore washing machine repair saved the homeowner from a costly replacement, with reviewer Tracey H specifically noting reasonable pricing for the work performed. Another reviewer mentioned successful repairs on Samsung appliances including a flexwasher model, suggesting versatility across major brands. The single one-star review from George Kern documents communication challenges and a cracked control screen discovered post-service, representing the most significant negative feedback in the available review history. This contrast between predominantly five-star experiences and isolated issues provides prospective clients with a realistic service expectation.
What Customers Say
135 reviews produce a 4.8-star average, with 5 of 6 named reviewers awarding five stars. Positive feedback consistently mentions diagnostic speed, transparent pricing, and friendly communication, while the lone negative review documents follow-up and quality-control concerns.
Working Hours
| Sunday | Closed |
| MondayToday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Washer Repair
Diagnosis and repair of washing machines including Samsung and Kenmore models, both front-load and top-load configurations.
Refrigerator Repair
Diagnostic services and repair for household refrigerators, with same-day or few-hours response for urgent situations.
Dryer Repair
Service for clothes dryers, though specific brand mentions appear less frequently in available reviews.
General Appliance Diagnostics
Comprehensive assessment to determine whether repair or replacement represents the more cost-effective option for homeowners.
Multiple Brand Service
Experience across major brands including Samsung, Kenmore, and other manufacturers, with varied review outcomes depending on model complexity.