Topline Heating & Air

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About Topline Heating & Air
Topline Heating & Air maintains a 4.8-star average across 368 verified customer reviews, establishing itself as a widely recognized HVAC contractor throughout central Pennsylvania and into Ohio. Based in State College, the company operates around the clock every day of the week, ensuring residents of Lancaster, Pittsburgh, and surrounding communities have access to emergency heating and cooling support when they need it most. The contractor's extensive service area spans multiple state lines, reaching into southern New York and covering major Ohio cities including Cleveland, Canton, and Akron.
What distinguishes Topline Heating & Air from neighboring contractors is its commitment to ongoing customer relationships through the Pro Care Club membership program, which provides scheduled maintenance and priority service for enrolled homeowners. The company offers financing options for major equipment purchases, making heat pump conversions and furnace replacements more accessible to budget-conscious households. Their service catalog emphasizes heat pump technology, with specialized offerings for refrigerant leak repair and evaporator coil services that address some of the most common and costly failures in modern variable-speed systems.
Customer reviews reveal a team of technicians who have earned personal recognition from homeowners for their craftsmanship and communication. Dustin, a sales representative, spent several hours walking one customer through ductless heating system options and pricing, earning praise for thoroughness. Trever led an installation team that completed a ductless system on schedule and provided detailed operation explanations. Another reviewer highlighted Troy Phillips, who explained the technical differences between heat pump types so a homeowner could make an informed decision. However, one family reported significant frustration with sales tactics and installation scheduling, describing a three-day project that left them without heat during winter and a final cost far exceeding the initial estimate.
What Customers Say
Three of four detailed reviews praise specific technicians by name for their knowledge and installation quality, while the single negative review focuses on sales pressure and communication failures rather than technical work. Positive reviewers emphasize same-day arrival and thorough system education, whereas the dissatisfied customer cites extended wait times and unexpected costs.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant recharge, and seasonal tune-ups for air conditioning systems.
AC Installation & Replacement
New air conditioning system installation and equipment replacement for aging units.
Heat Pump Services
Installation, repair, and maintenance of heat pump systems including variable-speed configurations.
Refrigerant Leak Repair
Detection and repair of refrigerant leaks in evaporator coils and connecting lines.
Furnace Repair & Maintenance
Heating system diagnostics, component repair, and annual furnace maintenance services.
Furnace Replacement & Installation
New furnace installation and complete system replacement for outdated equipment.
Thermostat Services
Thermostat installation, programming setup, and smart thermostat integration.
Boiler & Water Heater Services
Repair and maintenance for residential boiler systems and water heating equipment.