AC&R Services, Inc

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About AC&R Services, Inc
AC&R Services, Inc is an HVAC contractor based in Sugarloaf, Pennsylvania, serving residential and commercial clients throughout Northeast Pennsylvania. The company holds a 3.9-star rating compiled from 36 customer reviews, reflecting a mixed but substantive track record in the region. Since 1982, AC&R has operated as a comprehensive heating and cooling solutions provider, offering 24-hour emergency service for both residential and commercial customers. The company maintains a full suite of equipment certifications and services ranging from standard air conditioning and furnace installations to advanced geothermal systems and variable flow refrigerant configurations.
What distinguishes AC&R Services from other regional contractors is their long-standing expertise in geothermal technology, dating back to 1982, alongside specialized indoor air quality solutions that include infrared thermography for diagnostic precision. The company emphasizes financing options and manufacturer rebates, making high-efficiency system upgrades more accessible to homeowners. Their service menu also addresses commercial refrigeration, chilled water systems, and ventilation, positioning them as a one-source solution for businesses requiring complex climate control. This breadth of capability allows them to handle projects spanning new construction, retrofits, and maintenance contracts.
Customer reviews highlight specific team members who delivered notable service experiences. Reviewer Rosie Letcher praised Dean for conducting a thorough consultation and performing a final inspection upon project completion, noting that the office handled rebate and warranty paperwork without requiring her involvement. Technician Alan and installer AJ received recognition from reviewer Sandy W. for their communication and attention during a residential project. These accounts reflect a commitment to follow-through that some reviewers found lacking in other respects.
What Customers Say
Among 36 reviews, customers praising the company cite specific technicians like Dean and Alan who delivered thorough consultations, clean installations, and paperwork assistance, while critical reviews describe billing disputes and delayed responses after service calls.
Services
Residential Heating & Cooling
Installation, repair, and maintenance for heat pumps, gas furnaces, oil furnaces, and air conditioning systems.
Geothermal Systems
Since 1982, AC&R has installed and serviced geothermal heating and cooling solutions for superior energy efficiency.
Ductless Mini-Split Installation
Split ductless heat pump and AC systems for homes without traditional ductwork, including multi-zone configurations.
Commercial HVAC & Refrigeration
Variable flow refrigerant systems, ventilation, refrigeration, and chillers for commercial and industrial buildings.
Indoor Air Quality
Air filtration, air purification, humidifiers, and infrared thermography inspections for IAQ diagnostics.
24-Hour Emergency Service
Around-the-clock emergency repairs for both residential and commercial customers.
System Maintenance Plans
Scheduled maintenance for residential and commercial systems to ensure peak performance and extend equipment life.