T.E. Spall & Son

T.E. Spall & Son operates as an air conditioning contractor serving Wilkes-Barre, Pennsylvania with a 4.9-star rating drawn from 257 customer reviews. The business maintains standard weekday hours from 7 AM to 5 PM, closed on weekends. Customers in the Wilkes-Barre area have relied on this contractor for heating and cooling system replacements, new equipment installations, and repair services.

The contractor differentiates itself through unwavering dedication to customer education and transparent pricing processes. Reviewers consistently describe thorough consultations where technicians walked homeowners through every available option without pressure. Multiple customers noted that representatives spent extended timeframes, up to seven hours in one case, evaluating properties and explaining technical specifications, pricing details, and long-term efficiency considerations. This approach reflects a commitment to helping customers make informed decisions rather than rushing toward a sale.

Customer experiences highlight specific technicians who delivered exceptional service. Dan earned praise for professionalism, honesty, and respect for customers' homes while delivering exactly quoted prices. Kyle was described as patient and knowledgeable during furnace and AC replacement consultations. Gordon McAdams received recognition for spending nearly seven hours with one homeowner, thoroughly reviewing heat pump options and answering every question without rushing. Nick's crew was noted for first-rate boiler and hot water heater installation, with clear communication throughout the process.