CT/HX - A Fidelity Company

CT/HX operates from York Springs, Pennsylvania, serving clients across the Mid-Atlantic and nationwide from a headquarters at 412 Mohawk Road. The business functions as a specialized division within Fidelity Building Services Group, focusing almost exclusively on commercial and industrial cooling tower systems rather than residential HVAC. Phone support runs Monday through Friday from 9 AM to 5 PM, with Saturday and Sunday marked as closed. The company does not maintain a consumer-facing review profile, meaning prospective residential customers cannot easily gauge past client experiences.

What distinguishes CT/HX from general HVAC contractors is their narrow concentration: cooling tower and heat exchanger refurbishment, repair, and parts supply. The website emphasizes five decades of specialized experience across all brands, makes, and models, positioning the business as a sole source provider with guaranteed results. Their service menu includes OEM and custom parts fabrication, safety platform and ladder installations meeting OSHA standards, and detailed sound, vibration, and performance testing for operational diagnostics. This technical depth in a highly specific equipment category sets them apart from contractors handling broad HVAC work.

CT/HX maintains that safety and service remain their priority, though the absence of public customer reviews limits independent verification of their on-site performance. The leadership roster includes Mike Morin, Jordan Coole, Chris Cornell, and Peter Couture II, each listed without specific titles. For residential homeowners in York Springs seeking cooling tower expertise, the company's industrial focus and specialized service catalog represent the primary differentiator.