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Claim This BusinessThe Plumber Company operates as a licensed plumbing contractor serving Cranston, Providence, Warwick, Newport, and surrounding Rhode Island communities. With a rating of 4.3 stars drawn from 179 customer reviews, the company has built a local reputation spanning residential and light commercial projects. Their service fleet handles everything from routine maintenance agreements to emergency leak calls, with standard hours running Monday through Friday, 8 AM to 4 PM.
What distinguishes this contractor is their specialized focus on high-efficiency boiler systems, particularly Navien and Viessmann units, along with tankless water heater installations that have become increasingly popular among Rhode Island homeowners transitioning from older oil-based heating. The company offers complete oil-to-gas furnace conversions and maintains backflow testing certification for commercial clients. Their drain cleaning division utilizes high-pressure jetter equipment rather than relying solely on traditional rooter methods, and they handle the full scope of plumbing code corrections required by local permitting authorities.
Customer reviews consistently name specific team members who delivered exceptional service. Shane Watts described how technician Alexis handled all warranty research for a leaking water heater, completing the entire job by 1:30 PM and saving hundreds of dollars. Lori Lucas praised a three-person crew for installing a new Navien Combi System after other contractors had performed a substandard initial installation. Kenny noted that technician Ryan and crew members Angel and Matt handled his installation with thorough expertise, while Colleen Conley appreciated that her team arrived on time, completed the exact quoted work for $2,512, and cleaned up thoroughly afterward.
All five detailed reviews awarded 5 stars, with customers consistently praising specific technicians including Alexis, Angel, Ryan, and Matt. Three reviewers mentioned the company went beyond baseline service by handling warranty research, providing detailed installation photos, or offering upfront pricing before work began. No negative feedback appeared in the available review sample.
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Tankless and traditional water heater installation, including Navien systems. One-stop service from diagnosis through complete installation.
Sales, installation, and maintenance of Navien and Viessmann boilers, including residential and commercial/combi systems.
Traditional rooter service combined with high-pressure jetter equipment for stubborn clogs and main line cleaning.
Emergency leak detection and drip faucet repair, with same-day service availability noted in reviews.
Complete furnace conversion from oil to gas systems, serving Rhode Island homeowners upgrading to efficient heating.
Radiator, valve, and vent repair for steam heating systems common in older Rhode Island homes.
Certified backflow device testing and installation to meet local plumbing code requirements.