Done Right HVAC

Done Right HVAC is a licensed heating and cooling contractor serving Johnston, Rhode Island and surrounding communities across the state. With a 4.8-star rating accumulated from 24 customer reviews, the company has established itself as a reliable option for homeowners seeking heating repairs, AC installations, and system maintenance. The business operates around the clock, every day of the week, ensuring that residents never face a heating or cooling emergency without access to professional assistance. This continuous availability distinguishes the contractor from operations with standard business hours, particularly valuable during Rhode Island's extreme summer heat waves and frigid winter stretches.

The contractor sets itself apart through transparent service practices and a heating system inspection special priced at $149 for gas systems and $289 for oil systems. Notably, the company explicitly guarantees no upsell pressure during diagnostics, providing homeowners with comprehensive system reports without pushing unnecessary upgrades, a practice they position as an alternative to low-cost tune-ups from larger companies that aggressively upsell. Their service offerings extend to commercial refrigeration and mechanical HVAC for property management companies, positioning the business as a partner for both residential homeowners and facility managers managing large residential or commercial properties throughout Rhode Island.

Customer stories from reviewers reveal the hands-on nature of the service team. Technician Jeremy arrived on time the day after a homeowner called, diagnosing and restoring a furnace within an hour at a reasonable price. For another reviewer facing an AC emergency on a 90-degree day, a technician responded within 3.5 hours of the morning call, arriving by 2:30pm to resolve the situation. The company's heat pump installation work drew specific praise from reviewers stefanos s. and Robert Mancini, whose new cooling system handled a subsequent hot summer without issues. However, one reviewer, Allan Zawadowicz, reported difficulties obtaining a written quote despite multiple follow-up attempts, citing a breakdown in communication after an initial site visit.