Martel Plumbing & Heating

Martel Plumbing & Heating has anchored itself in Rhode Island since 1926, building a legacy that now spans five generations of family ownership. Based in Lincoln, the contractor serves residential and commercial clients across Providence, Lincoln, and surrounding communities, holding an A+ Better Business Bureau rating. The company boasts an exceptional 4.9-star average from 1,951 reviews, a volume that speaks to consistent service delivery across nearly a century of operation. Operating Monday through Friday from 8 AM to 4 PM with Saturday hours until noon, the team handles heating installations, air conditioning services, plumbing repairs, and water heater solutions for homeowners throughout the state.

What distinguishes Martel from newer entrants is their in-house expertise across multiple trades under one roof. The company offers 100% guaranteed workmanship on all projects, backed by financing options for major installations. Their service menu includes commercial boiler replacements, a niche that requires specialized licensing and equipment knowledge. The company maintains relationships with name-brand water heater manufacturers and stocks a range of heating solutions from boiler installs to heat pump systems. A free in-home plumbing inspection accompanies any plumbing service, providing homeowners with baseline assessments before problems escalate.

Reviewers repeatedly name the technicians who solved their problems, creating a paper trail of accountability that newer contractors lack. Chris handled a full water filtration system installation, walking the homeowner through filter changes upon completion. Raymond Caffrey's review describes Malik, Zach, and Cliff installing both an oil furnace and central air unit over two days, finishing with spotless cleanup and a comprehensive walkthrough of all functions. James Bone needed a same-day garbage disposal replacement after returning from travel, the team arrived within hours. These named encounters illustrate a company where individual technicians carry reputation, not just the business name.