GKT Refrigeration, Inc.
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About GKT Refrigeration, Inc.
GKT Refrigeration, Inc. has kept commercial kitchens running in Rhode Island and Massachusetts since 1981, earning a 4.1-star rating across 28 verified reviews. Based in Pawtucket, the company specializes exclusively in commercial refrigeration, serving restaurants, hospitality venues, and food service operations. Their expertise covers walk-in coolers, reach-in units, ice machines, and equipment replacement. The company operates Monday through Friday from 8 AM to 4:30 PM, providing scheduled service and emergency repairs throughout the region.
What distinguishes GKT Refrigeration is their direct partnership with manufacturers for warranty service and genuine parts ordering, a capability most independent repair shops cannot offer. They provide temperature monitoring services, helping commercial clients maintain compliance with food safety regulations. Their technicians receive ongoing training from equipment manufacturers, ensuring they can service specialized equipment that general HVAC contractors often decline. This factory-backed expertise means they can resolve complex repairs that require manufacturer-specific diagnostics and authentic components.
Customer reviews highlight specific technicians who deliver exceptional service. Yosef Yehuda described how GKT sent a technician within one hour of his Friday afternoon call to repair a walk-in freezer, saving hundreds of dollars in perishable inventory. Reviewer yefri cortave praised technician Javier for efficiently repairing a pebble ice machine while coordinating directly with the manufacturer to extend the warranty coverage. These scenarios demonstrate GKT's commitment to rapid response and their ability to handle repairs that require manufacturer-level support.
What Customers Say
Six of seven reviewers award 5 stars, praising emergency response times, specific technicians like Javier, and direct manufacturer coordination for warranty work. The lone 1-star review criticizes the company's policy of dropping clients who have not used their service in six months, indicating they prioritize ongoing commercial relationships over one-time calls.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Walk-In Cooler and Freezer Repair
Diagnose and repair walk-in refrigeration units for restaurants and commercial kitchens.
Reach-In Refrigeration Service
Repair and maintenance for reach-in coolers and freezers used in food service operations.
Ice Machine Repair
Service for commercial ice machines including pebble ice makers, with manufacturer warranty coordination.
Temperature Monitoring Systems
Install and monitor temperature systems to maintain food safety compliance.
Equipment Replacement
Recommend and install replacement commercial refrigeration equipment when repairs are not cost-effective.
Warranty Service and Parts Ordering
Factory-authorized warranty repairs using genuine manufacturer parts.