Emergency Response Plumbing, Heating and Air Conditioning

Emergency Response Plumbing, Heating and Air Conditioning has served Providence, Rhode Island homeowners since 1986, holding state license number 26452. The company maintains a 4.9-star rating across 270 reviews on the platform, reflecting nearly four decades of consistent service in Warwick, Cranston, Pawtucket, and East Providence neighborhoods. Owner Ray and lead technician Chris operate the business with a commitment to same-day emergency response, distinguishing themselves from larger corporate HVAC outfits that often charge premium after-hours fees. The team handles plumbing repairs, heating system maintenance, and air conditioning service across the metropolitan area.

What sets this contractor apart is their transparent pricing structure and commitment to customer cost-savings. Reviewers consistently report that Ray explains repair options while working, teaching homeowners about their systems rather than simply performing a service. The company offers after-hours and weekend emergency service without the prohibitive dispatch fees charged by national chains, with multiple reviewers noting costs remained under $300 even for after-hours visits that included parts like thermostats. Their workforce guarantee means Ray returns at no additional charge when issues recur after a repair, a policy that builds lasting client relationships.

Customer stories from verified reviews illustrate the company's emergency responsiveness. When Edward Santoro's heat failed minutes before a snowstorm hit, Ray arrived within an hour and resolved the issue before the weather worsened. Cayla Baughn described calling multiple national companies that quoted $400 just for a technician to arrive on a Friday night, only to find Emergency Response able to schedule her for the next morning at a fraction of that cost. During another storm, technician Chris fit an emergency boiler repair into his schedule the very next day, explaining steam heat operation to a homeowner unfamiliar with the system. Bob Sheridan noted Ray accommodated his schedule, arriving when he was available rather than demanding immediate access to his home.