Greenpoint Plumbing & Heating

Greenpoint Plumbing & Heating has been serving Providence and surrounding Rhode Island communities, building a reputation through consistent, quality plumbing and heating work. With 71 customer reviews earning a 4.7-star rating, they handle everything from routine plumbing repairs to complex boiler installations. The team includes experienced professionals Matt, Ross, and Ben, who bring hands-on knowledge to every job. They take time to explain issues clearly to customers and provide honest recommendations about what needs immediate attention versus what can wait.

What sets Greenpoint apart is their willingness to tackle complex heating systems that other contractors avoid. While another company told John Moore his high-efficiency boiler could not be repaired and suggested replacement only, Matt found a solution and completed the fix. Their follow-up after jobs shows genuine dedication to long-term customer satisfaction. The team combines technical skill with a strong work ethic and perseverance to solve plumbing issues thoroughly, even during challenging scenarios.

Customer stories reveal why reviewers recommend this company enthusiastically. When Jared Celia overfilled his steam boiler in December, Matt answered from Mexico, took time to explain how the system works, and the next day sent his son Ben, who arrived within 10 minutes to fix the leaking radiators. John Moore's review specifically mentions Matt giving honest feedback about his boiler when others refused to help. Multiple reviewers highlight Ben's prompt response, Matt's expertise, and the team's commitment to customer care.