HORIZON HVAC

HVAC contractor
4.9(156 reviews)
HORIZON HVAC

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About HORIZON HVAC

Horizon HVAC operates as a licensed heating and cooling contractor serving Providence, Rhode Island, and surrounding communities. With 156 client reviews generating an exceptional 4.9-star average rating, the company has established itself as a trusted resource for residential temperature control solutions across the greater Providence metropolitan area. Homeowners throughout the region turn to Horizon HVAC when systems fail during challenging New England weather conditions, relying on the team's diagnostic expertise and responsive service on issues ranging from aging forced-hot air furnaces to modern ductless mini-split installations.

The company distinguishes itself through specialized competency with systems that many regional contractors decline to service. Several reviews specifically highlight successful repairs on mini-split configurations that other companies refused to attempt, including complex multi-head setups and older refrigerant-based systems. The Horizon team brings specific expertise in diagnosing heating components, thermostats, and air distribution systems, offering homeowners thoughtful assessments rather than immediately recommending full replacement. Their service approach emphasizes identifying root causes and explaining options before recommending equipment upgrades.

Customer experiences shared through reviews reveal distinctive service scenarios. Technician Ray resolved a heating issue that had persisted for weeks in a single service call, diagnosing a problem that multiple previous visits from other companies had failed to identify. Another customer described Horizon as the only company willing to examine a challenging mini-split system after four other contractors declined the job. Notably, reviews from customers with decades in construction report that Horizon team members demonstrate professional conduct, arrive on schedule, and maintain clean worksites after completing projects. One reviewer with extensive contracting background specifically praised the crew's courtesy and competence during a complete AC replacement, recommending the company without reservation.

What Customers Say

Of five detailed reviews, three specifically mention resolving issues that other contractors could not fix, with customers praising Ray specifically and noting same-day appointment availability. Positive reviews cite diagnostic skill and fairness, while one 2026 review describes a heater installation that did not match expectations and involved communication challenges with a subcontractor. The 4.9-star average across 156 total reviews indicates strong overall satisfaction.

4.9 · 156 reviews
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Services

Mini-Split System Repair

Specialized repair and maintenance for ductless mini-split systems including multi-head configurations and older refrigerant-based units that other contractors decline to service.

Heating System Repair & Replacement

Diagnosis and repair of forced-hot air furnaces, heating systems, and heat pumps; replacement recommendations when repairs are not cost-effective.

AC Repair & Replacement

Air conditioning repair, maintenance, and new equipment installation for residential cooling systems, including complete AC unit replacement with old system removal.

Thermostat Service

Thermostat troubleshooting, repair, and installation to restore proper heating and cooling system control and distribution.

System Diagnostics

Comprehensive assessment to identify root causes of heating and cooling failures before recommending repair or replacement options.

Frequently Asked Questions