Johnstone Supply

Heating equipment supplier
4.5(22 reviews)
50 Niantic Ave, Providence, RI 02907
Johnstone Supply

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About Johnstone Supply

Johnstone Supply operates from its Providence location as a heating equipment supplier serving the center of Rhode Island, with an inventory spanning residential furnaces, split systems, mini-splits, and evaporator coils. The business maintains a 4.5-star rating across 22 customer reviews, and the counter staff includes Spanish-speaking associates who assist both licensed contractors and DIY homeowners. Saturday hours from 8 AM to noon accommodate those unable to visit during weekday business hours, and the warehouse stocks major residential brands including gas and oil furnaces. The facility serves Providence, Cranston, Warwick, and surrounding communities.

The distinction here lies in the counter staff experience and inventory depth. Reviewers consistently praise the knowledgeable team, with Michael Paliotta noting the "huge inventory usually in stock on location" and the staff's ability to work with customers on pricing and specifications. Unlike some wholesale outlets that restrict sales to licensed contractors only, Johnstone Supply maintains retail access for homeowners, though certain products require account standing. The commercial and specialty divisions round out offerings for field-installed accessories, multi-zone systems, and manufactured housing units.

What Customers Say

Three reviews explicitly describe emergency or urgent situations where Johnstone Supply delivered. Matt Comeau credits the crew with restoring heat and hot water to his family after other attempts failed. John P needed a part on a Saturday morning and found the store open when other local suppliers were closed, with Mark B going above and beyond. Don received detailed technical answers from Anthony in sales. Negative reviews from Rick T and Douglas Lacroix cite communication gaps and restricted retail access to certain products, accounting for the 1-star ratings.

Working Hours

SundayClosed
Monday7:30 AM–5 PM
Tuesday7:30 AM–5 PM
Wednesday7:30 AM–5 PM
ThursdayToday7:30 AM–5 PM
Friday7:30 AM–5 PM
Saturday8 AM–12 PM

Services

Residential Furnaces

Gas and oil furnaces for home heating replacement and new installations.

Split System Equipment

Outdoor units paired with indoor evaporator coils for standard home cooling.

Mini-Split Systems

Ductless mini-split and multi-zone configurations for zoned heating and cooling.

Evaporator Coils

Indoor coil units compatible with major residential HVAC brands.

Commercial HVAC Units

Single packaged units and commercial systems for light commercial applications.

Installation Accessories

Field-installed accessories, refrigerants, and mounting hardware for contractor installations.

Parts and Components

Replacement components, motors, capacitors, and debugging supplies for repair work.

Manufactured Housing Units

Specialized HVAC systems designed for manufactured housing applications.

Frequently Asked Questions