Stonelink Plumbing & Heating

Stonelink Plumbing & Heating is a Rumford-based contractor holding a 4.8-star rating across 282 customer reviews. The company operates Monday through Friday from 7 AM to 6 PM, serving residential clients throughout the greater Rumford area including nearby Newport. Their team handles everything from routine plumbing repairs to comprehensive historic home renovations, building a reputation on consistent service-quality standards developed over years of operation in southern Rhode Island.

What distinguishes Stonelink is their specialized expertise with Navien heating systems, a brand that requires advanced technical knowledge due to its combination boiler technology. Victor, a technician at the company, has been specifically identified by multiple reviewers as a Navien expert capable of diagnosing and repairing complex heating issues that other contractors could not resolve. The company also handles Lochinvar boiler systems, demonstrating breadth across premium heating equipment manufacturers. For owners of historic properties, their work on high-endfixtures in restored Newport homes showcases familiarity with the unique demands of older construction.

Customer stories from the reviews reveal thelevel of service that generates their strong rating. For one Newport historic home, Dan and Victor managed a full renovation installing over 40 high-end plumbing fixtures, navigating the complications that come with century-old structure. When Colleen B's two-story home lost first-floor heat from a Navien system, Victor arrived within the promised time window, accurately diagnosed the fault, and returned on schedule to complete repairs including pipe rerouting and system cleaning. The repair held for weeks after completion, confirming the quality of the work.